Finding 1 · The finish line
Using up the pack is what predicts the rebuy
239 first-time PAYG buyers whose pack is finished or past its expiry date. Half used every lesson. The other half let lessons expire, and those people rarely come back.
Rebuy rate, by how the pack ended
Any later lesson pack, membership, practice pack or single lesson
Of the 53 finishers who rebought, 36 bought before or in the same week as their last lesson. Only 17 came back later than that.
Where the 4-packs stall
Lessons used by the 71 four-pack buyers who didn't finish
Drop-off is spread across lessons 1 to 3, not bunched at the end. So a check-in after lesson 2 would reach most of them before they go quiet.
Finding 2 · Rhythm
Weekly players finish, and they come back
How often someone plays tells you whether they'll finish. So does how soon they have their first lesson. Both are things the front desk and coaches can shape at the point of sale.
Lesson rhythm
Typical gap between lessons in the pack
Finished the packBought again
Days to first lesson
Share who went on to finish the pack
A first lesson inside a week keeps finish rates above 60%. Past a week they fall off sharply. Another 15 buyers never booked a single lesson.
Finding 3 · The renewal window
The last lesson is the sales moment
Of the 53 finishers who rebought, here's when they did it, measured from the day they used their last lesson. Nearly a third bought on that same day.
13bought before running out
23bought within 7 days of the last lesson (16 on the same day)
9bought 8–30 days later
8bought more than 30 days later
74 people used every lesson and never came back. That's the most winnable group on this page. They liked it enough to finish, and nobody made the next offer at the right moment. 30 of them ran out within the last 90 days.
Finding 4 · Who holds up
Beginners and eval leads beat the average
| Group | Buyers | Finished pack | Bought again |
|---|---|---|---|
| Beginner packs | 143 | 62% | 36% |
| Regular coaching packs | 96 | 41% | 25% |
| Had an evaluation / Intro first | 81 | 62% | 37% |
| No evaluation on record | 158 | 49% | 28% |
| 4-pack | 166 | 57% | 31% |
| 8-pack | 18 | 50% | 22% |
| 12-pack | 50 | 42% | 34% |
| Studio City | 147 | 59% | 31% |
| DIFC | 82 | 49% | 32% |
Finding 5 · What they bought next
Two in three rebuy a pack. Fewer than one in three join.
The 75 people who came back, grouped by everything they bought after their first pack. A practice pack bundled with a beginner pack counts as part of that lesson pack.
What the 75 rebuyers bought
Share of people who came back
Of the 21 who joined, 15 went straight from their first pack to a membership. 4 bought another pack first, and 2 added practice or fitness. Across all 239 first-pack buyers, that's 9% ending up as members.
How the three groups differ
What each group had in common with their first pack
Joiners sign up a median of 37 days after their first pack, and 13 of the 20 with lesson history joined before or on the day of their last lesson.
The membership opportunity sits in the 51 repeat pack buyers. They've shown they'll keep paying, but nobody has moved them onto a membership. Those on their third pack or later are the first people to show the membership as better value.
What to do with it
Five plays, in order of payoff
At point of sale
72%finish rate for weekly players, vs 28% for slower
Book the whole pack when they buy it
Before the customer leaves, book all the lessons as a weekly slot with the same coach, and put the first one inside 7 days. It's the cheapest lever here: rhythm and first-lesson timing are the two strongest predictors of finishing.
Owner: front desk + member success · Measure: share of new packs with 4 lessons booked on day one
At the last lesson
36of 53 finisher rebuys happen before or in the week of the last lesson
Make the last lesson the renewal conversation
The coach closes the final lesson with a progress recap and a clear next step: the next pack, or membership as the better-value route. GolfManager can flag it, since the balance drops to 1 before the last lesson. If they haven't bought within 7 days, member success follows up.
Owner: coaches · Trigger: voucher balance hits 1 · Measure: rebuy within 7 days of run-out
After lesson 2
49of 71 stalled four-packs stopped with 2 or more lessons left
Catch the drift before the pack expires
Send an automatic nudge when there's been no lesson for 14 days, and again 21 days before expiry with lessons still left. The pack extension (AED 99 per unused lesson) is a save offer, not just a fee.
Owner: member success · Trigger: 14 days with no lesson, or 21 days to expiry with 2+ left
This week
30finished in the last 90 days and haven't rebought
Win back the finishers
These people liked it enough to finish. A personal message from their coach with a next-pack or membership offer. Start with the most recent run-outs in the list below.
Owner: coaches + member success · List: "Finished, didn't come back" below
Lead source
62%finish rate when an evaluation came first, vs 49% without
Route pack buyers through an evaluation
Buyers who start with an evaluation finish and rebuy more often. When someone buys a pack cold, make the first lesson work like an evaluation, with goals set and a plan written, so the pack has a finish line.
Owner: coaches · Treat as a hypothesis: the eval group may just be more committed to begin with
Action lists · as of 26 Sep 2026
Who to call
196 PAYG clients who haven't come back, with their coach and salesperson. Filter by coach or salesperson to hand each person their own list. Coach is the coach on most of their GolfManager lessons. Salesperson comes from the Zoho Books invoice (via Analytics Sync), and "Not recorded" means no salesperson was entered on any of their invoices. Within each list, the people away longest come first, and anyone with a booking already coming up is at the bottom. Phone numbers and emails are in the spreadsheet version, not on this page.
Packs at risk right now 32
Still running: not started, gone quiet, or expiring with lessons left| Name | Pack | Site | Used | Status | Last visit | Days away | Next booking | Coach | Salesperson |
|---|---|---|---|---|---|---|---|---|---|
| Karina Miller | 4 x Golf Coaching Lessons | 0/4 | no lesson booked yet; 4 left, expires in 24 days | — | — | No lesson on record | Not recorded | ||
| Marie De Bordas | 12 x Golf Coaching Lessons | Studio City | 2/12 | no lesson in 108 days; 10 left, expires in 27 days | 10 Jun 2026 | 108 | — | Richard | Not recorded |
| Ray Hassan | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet; 4 left, expires in 21 days | 22 Jul 2026 | 66 | — | Pradeep | Cathy Alcantara | |
| ankit khetan | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet; 4 left, expires in 21 days | 29 Jul 2026 | 59 | — | Stian | Stian Oosthuizsen | |
| Olivio Marques | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet; 4 left, expires in 21 days | 12 Aug 2026 | 45 | — | Stian | Stian Oosthuizsen | |
| Khaled Belhoul | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet; 4 left, expires in 21 days | 15 Aug 2026 | 42 | — | Pradeep | Cathy Alcantara | |
| July Chen | 8 x Beginner Golf Lesson | DIFC | 3/8 | no lesson in 74 days | 16 Aug 2026 | 41 | — | Pradeep | Akash Thangadore |
| Pablo Montagud | 8 x Beginner Golf Lesson | DIFC | 1/8 | no lesson in 56 days | 20 Aug 2026 | 37 | — | Pradeep | Cathy Alcantara |
| Alex Schilg | 4 x Golf Coaching Lessons | DIFC | 2/4 | no lesson in 44 days; 2 left, expires in 16 days | 25 Aug 2026 | 32 | — | Stian | Stian Oosthuizsen |
| karin ovegren | 4 x Golf Coaching Lessons | DIFC | 1/4 | no lesson in 56 days; 3 left, expires in 21 days | 29 Aug 2026 | 28 | — | Pradeep | Pradeep Kumara |
| Doniyor Kadirov | 4 x Beginner Golf Lesson | DIFC | 1/4 | no lesson in 56 days; 3 left, expires in 21 days | 01 Sep 2026 | 25 | — | Pradeep | Stian Oosthuizsen |
| Philip Moriarty | 4 x Beginner Golf Lesson | Studio City | 1/4 | no lesson in 25 days | 01 Sep 2026 | 25 | — | Brad | Amith Ashan |
| Paul Donovan | 4 x Beginner Golf Lesson | DIFC | 2/4 | no lesson in 22 days; 2 left, expires in 22 days | 04 Sep 2026 | 22 | — | Pradeep | Rose |
| Christophe Helain | 4 x Beginner Golf Lesson | DIFC | 2/4 | 2 left, expires in 21 days | 05 Sep 2026 | 21 | — | Pradeep | Stian Oosthuizsen |
| Nera Lesic | 12 x Beginner Golf Lesson | DIFC | 2/12 | no lesson in 22 days | 07 Sep 2026 | 19 | — | Stian | Stian Oosthuizsen |
| Kuda Mutsonziwa | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet; 4 left, expires in 18 days | 13 Sep 2026 | 13 | — | Henry | Benjamin Anang | |
| Aloke Agarwal | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet | 13 Sep 2026 | 13 | — | Pradeep | Chamudi Anthony | |
| Enas Alhenti | 12 x Beginner Golf Lesson | Studio City | 6/12 | 6 left, expires in 28 days | 16 Sep 2026 | 10 | — | Brad | Not recorded |
| Ryan Mahoney | 8 x Beginner Golf Lesson | DIFC | 3/8 | no lesson in 24 days | 16 Sep 2026 | 10 | — | Stian | Stian Oosthuizsen |
| Neil Goodwin | 12 x Beginner Golf Lesson | Studio City | 11/12 | no lesson in 24 days | 22 Sep 2026 | 4 | — | Richard | Richard Dunsby |
| Samuel Kelway | 4 x Beginner Golf Lesson | Studio City | 3/4 | no lesson in 31 days | 22 Sep 2026 | 4 | — | Brad | Amith Ashan |
| Hanadi | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet; 4 left, expires in 21 days | 23 Sep 2026 | 3 | — | Stian | Not recorded | |
| Andrey Chuprin | 4 x Beginner Golf Lesson | DIFC | 2/4 | no lesson in 23 days; 2 left, expires in 29 days | 23 Sep 2026 | 3 | — | Stian | Stian Oosthuizsen |
| Freddie Mills | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet | 25 Sep 2026 | 1 | — | Henry | Benjamin Anang | |
| Aaryav Kakkar | 12 x Beginner Golf Lesson | Studio City | 2/12 | no lesson in 28 days | 08 Sep 2026 | 18 | 28 Sep 2026 | Brad | Not recorded |
| Ramy Khunaysir | 4 x Beginner Golf Lesson | Studio City | 2/4 | 2 left, expires in 22 days | 13 Sep 2026 | 13 | 01 Oct 2026 | Henry | Not recorded |
| John Reynolds | 4 x Beginner Golf Lesson | 0/4 | no lesson booked yet | 17 Sep 2026 | 9 | 28 Sep 2026 | Henry | Benjamin Anang | |
| Gaspard Mallet | 12 x Beginner Golf Lesson | DIFC | 10/12 | 2 left, expires in 2 days | 20 Sep 2026 | 6 | 27 Sep 2026 | Stian | Not recorded |
| Karl Bezdikian | 4 x Beginner Golf Lesson | Studio City | 2/4 | 2 left, expires in 26 days | 20 Sep 2026 | 6 | 01 Oct 2026 | Henry | Not recorded |
| Jaspal Bal | 12 x Golf Coaching Lessons | Studio City | 10/12 | 2 left, expires in 15 days | 22 Sep 2026 | 4 | 29 Sep 2026 | Brad | Brad Bainbridge |
| Clinton D'Souza | 12 x Beginner Golf Lesson | Studio City | 1/12 | no lesson in 61 days | 25 Sep 2026 | 1 | 30 Sep 2026 | Brad | Akash Thangadore |
| Palaniappan M. | 8 x Beginner Golf Lesson | DIFC | 6/8 | no lesson in 27 days; 2 left, expires in 30 days | 26 Sep 2026 | 0 | 27 Sep 2026 | Stian | Akash Thangadore |
Finished, didn't come back 74
Used every lesson and bought nothing since| Name | Pack | Site | Used | Status | Last visit | Days away | Next booking | Coach | Salesperson |
|---|---|---|---|---|---|---|---|---|---|
| david nepo | 4 x Golf Coaching Lessons | DIFC | 4/4 | Ran out 2025-10-09 | 09 Oct 2025 | 352 | — | Gavin | Not recorded |
| Keanan Cooper | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2025-11-10 | 10 Nov 2025 | 320 | — | Brad | Not recorded |
| Kaies Bouatt | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2025-11-14 | 14 Nov 2025 | 316 | — | Brad | Not recorded |
| Amile Samarakoon | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2025-11-19 | 19 Nov 2025 | 311 | — | Richard | Not recorded |
| Gabriela Hidalgo | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2025-11-26 | 26 Nov 2025 | 304 | — | Dong Lee | Not recorded |
| Matt Raman | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2025-11-29 | 29 Nov 2025 | 301 | — | Tom | Not recorded |
| Wilson Thomas | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2025-12-06 | 06 Dec 2025 | 294 | — | Brad | Not recorded |
| Lukas Skorupa | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2025-12-09 | 02 Jan 2026 | 267 | — | Brad | Not recorded |
| Surendra Jhunjhunwala | 8 x Golf Coaching Lessons | Studio City | 8/8 | Ran out 2026-01-05 | 05 Jan 2026 | 264 | — | Greg | Not recorded |
| Jack van der Linden | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-01-08 | 08 Jan 2026 | 261 | — | Greg | Greg Roostan |
| Ash Zhang | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2025-11-20 | 12 Jan 2026 | 257 | — | Dong Lee | Not recorded |
| jeongwan oh | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-01-13 | 13 Jan 2026 | 256 | — | Dong Lee | Not recorded |
| Lorraine Houston | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-01-19 | 19 Jan 2026 | 250 | — | Brad | Not recorded |
| David Conroy | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-01-23 | 23 Jan 2026 | 246 | — | Brad | Not recorded |
| Michael Goulding | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-01-24 | 24 Jan 2026 | 245 | — | Brad | Not recorded |
| Yunhee Jung | 12 x Beginner Golf Lesson | DIFC | 12/12 | Ran out 2026-01-28 | 28 Jan 2026 | 241 | — | Dong Lee | Not recorded |
| Youngwoo Joo | 12 x Beginner Golf Lesson | DIFC | 12/12 | Ran out 2026-01-29 | 29 Jan 2026 | 240 | — | Dong Lee | Not recorded |
| Rayna Jing Yu | 12 x Beginner Golf Lesson | DIFC | 12/12 | Ran out 2026-01-31 | 31 Jan 2026 | 238 | — | Dong Lee | Not recorded |
| Sang Wook Nam | 24 x Beginner Golf Lesson | DIFC | 24/24 | Ran out 2026-01-31 | 31 Jan 2026 | 238 | — | Dong Lee | Not recorded |
| Ashley Boots | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-02-04 | 04 Feb 2026 | 234 | — | Brad | Akash Thangadore |
| Khulood Siddiqi | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-02-04 | 04 Feb 2026 | 234 | — | Greg | Not recorded |
| Joshua Brussouw | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2025-12-04 | 05 Feb 2026 | 233 | — | Louis | Not recorded |
| hannah arai | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-02-13 | 13 Feb 2026 | 225 | — | Ryan | Cathy Alcantara |
| Jessica Richards | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-02-23 | 23 Feb 2026 | 215 | — | Brad | Brad Bainbridge |
| Christian Mordhorst | 12 x Beginner Golf Lesson | Studio City | 12/12 | Ran out 2026-03-03 | 03 Mar 2026 | 207 | — | Brad | Not recorded |
| John Farrell | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-03-03 | 04 Mar 2026 | 206 | — | Brad | Brad Bainbridge |
| Iain MacPherson | 8 x Golf Coaching Lessons | Studio City | 8/8 | Ran out 2026-01-14 | 11 Mar 2026 | 199 | — | Greg | Not recorded |
| Don O Shaughnessy | 12 x Beginner Golf Lesson | Studio City | 12/12 | Ran out 2026-03-14 | 14 Mar 2026 | 196 | — | Brad | Not recorded |
| Danysh Hashmi | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-03-28 | 28 Mar 2026 | 182 | — | Brad | Brad Bainbridge |
| Nick Henderson | 12 x Golf Coaching Lessons | Studio City | 12/12 | Ran out 2026-04-01 | 01 Apr 2026 | 178 | — | Brad | Not recorded |
| Peter Rowledge | 8 x Golf Coaching Lessons | Studio City | 8/8 | Ran out 2026-04-10 | 10 Apr 2026 | 169 | — | Brad | Brad Bainbridge |
| Carol Kelly | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-04-14 | 14 Apr 2026 | 165 | — | Brad | Brad Bainbridge |
| Charlie Evans | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-04-17 | 24 Apr 2026 | 155 | — | Brad | Brad Bainbridge |
| Maria Luisa Rodríguez | 12 x Beginner Golf Lesson | Studio City | 12/12 | Ran out 2026-05-04 | 04 May 2026 | 145 | — | Brad | Brad Bainbridge |
| Kalpen Gandhi | 8 x Golf Coaching Lessons | Studio City | 8/8 | Ran out 2026-05-12 | 12 May 2026 | 137 | — | Greg | Akash Thangadore |
| Tiina Anttila | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-05-12 | 12 May 2026 | 137 | — | Brad | Brad Bainbridge |
| Selin de Groot | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-05-19 | 19 May 2026 | 130 | — | Brad | Brad Bainbridge |
| Katya Mordhorst | 12 x Beginner Golf Lesson | Studio City | 12/12 | Ran out 2026-06-15 | 15 Jun 2026 | 103 | — | Brad | Brad Bainbridge |
| Shrey Nayar | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-06-24 | 24 Jun 2026 | 94 | — | Brad | Brad Bainbridge |
| Rebecca Hilton | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-06-28 | 28 Jun 2026 | 90 | — | Harry | Benjamin Anang |
| Ann Morris | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-06-30 | 30 Jun 2026 | 88 | — | Brad | Not recorded |
| Ian Ward | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-07-04 | 04 Jul 2026 | 84 | — | Brad | Not recorded |
| Tony Angello | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-07-08 | 08 Jul 2026 | 80 | — | Brad | Brad Bainbridge |
| Maarten baltussen | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-07-08 | 08 Jul 2026 | 80 | — | Stian | Not recorded |
| Robert Davies | 12 x Beginner Golf Lesson | Studio City | 12/12 | Ran out 2026-07-11 | 11 Jul 2026 | 77 | — | Brad | Brad Bainbridge |
| killian | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-07-11 | 12 Jul 2026 | 76 | — | Pradeep | Pradeep Kumara |
| Aleksandr Komarov | 12 x Beginner Golf Lesson | Studio City | 12/12 | Ran out 2026-07-13 | 13 Jul 2026 | 75 | — | Brad | Benjamin Anang |
| Josh Foster | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-07-15 | 15 Jul 2026 | 73 | — | Brad | Brad Bainbridge |
| Ismail Hakkı Bosnali | 12 x Beginner Golf Lesson | Studio City | 12/12 | Ran out 2026-07-20 | 20 Jul 2026 | 68 | — | Brad | Not recorded |
| Gabriela Fernandes | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-07-21 | 21 Jul 2026 | 67 | — | Pradeep | Chamudi Anthony |
| Simon Farrell | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-07-27 | 27 Jul 2026 | 61 | — | Brad | Amith Ashan |
| Brendan McDonald | 4 x Golf Coaching Lessons | DIFC | 4/4 | Ran out 2026-07-28 | 28 Jul 2026 | 60 | — | Pradeep | Chamudi Anthony |
| yolinda cilliers | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-07-18 | 15 Aug 2026 | 42 | — | Harry | Not recorded |
| Anita Napa | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-08-08 | 15 Aug 2026 | 42 | — | Stian | Stian Oosthuizsen |
| Iurii Dementii | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-08-18 | 18 Aug 2026 | 39 | — | Harry | Benjamin Anang |
| Kirill Nikolaev | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-08-18 | 18 Aug 2026 | 39 | — | Harry | Amith Ashan |
| Ravi Varma | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-08-22 | 22 Aug 2026 | 35 | — | Stian | Cathy Alcantara |
| Mahmoud Barghelamenou | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-08-22 | 23 Aug 2026 | 34 | — | Brad | Benjamin Anang |
| Marwan Malouf | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-08-26 | 26 Aug 2026 | 31 | — | Stian | Cathy Alcantara |
| Sami Zouehid | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2025-11-24 | 27 Aug 2026 | 30 | — | Greg | Amith Ashan |
| Maddalena Garelli | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-08-30 | 30 Aug 2026 | 27 | — | Pradeep | Rose |
| Jonny Bradbury | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-03-10 | 02 Sep 2026 | 24 | — | Brad | Brad Bainbridge |
| Hessa Albahli | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-09-05 | 05 Sep 2026 | 21 | — | Brad | Amith Ashan |
| Haroon Siddiqui | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-09-04 | 05 Sep 2026 | 21 | — | Pradeep | Chamudi Anthony |
| Lyberis Lyberopoulos | 8 x Beginner Golf Lesson | Studio City | 8/8 | Ran out 2026-09-05 | 05 Sep 2026 | 21 | — | Brad | Brad Bainbridge |
| Ali Asghar Hamid | 8 x Beginner Golf Lesson | Studio City | 8/8 | Ran out 2026-09-12 | 12 Sep 2026 | 14 | — | Harry | Amith Ashan |
| Alexander Boerma | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-09-12 | 12 Sep 2026 | 14 | — | Brad | Benjamin Anang |
| Will Heather | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-09-15 | 16 Sep 2026 | 10 | — | Harry | Not recorded |
| Philip Moody | 4 x Golf Coaching Lessons | Studio City | 4/4 | Ran out 2026-01-21 | 19 Sep 2026 | 7 | — | Brad | Not recorded |
| Hussein Freijeh | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-01-17 | 20 Sep 2026 | 6 | — | Dong Lee | Akash Thangadore |
| Ross Bains | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-09-18 | 22 Sep 2026 | 4 | — | Brad | Amith Ashan |
| Kai Malmivaara | 4 x Golf Coaching Lessons | DIFC | 4/4 | Ran out 2026-04-27 | 24 Sep 2026 | 2 | — | Richard | Richard Dunsby |
| Jean Salamat | 4 x Beginner Golf Lesson | DIFC | 4/4 | Ran out 2026-09-12 | 23 Sep 2026 | 3 | 08 Oct 2026 | Pradeep | Cathy Alcantara |
| Peter Eropkin | 4 x Beginner Golf Lesson | Studio City | 4/4 | Ran out 2026-09-22 | 25 Sep 2026 | 1 | 29 Sep 2026 | Brad | Benjamin Anang |
Expired with lessons left 90
Pack expired with lessons unused, nothing bought since| Name | Pack | Site | Used | Status | Last visit | Days away | Next booking | Coach | Salesperson |
|---|---|---|---|---|---|---|---|---|---|
| Filippa Hallersbo | 4 x Golf Coaching Lessons | 0/4 | Expired 2026-02-21 with 4 left | — | — | No lesson on record | Not recorded | ||
| Farah Pearson | 12 x Beginner Golf Lesson | 0/12 | Expired 2026-05-20 with 12 left | — | — | No lesson on record | Not recorded | ||
| Marylou Patava | 4 x Beginner Golf Lesson | 0/4 | Expired 2026-08-10 with 4 left | — | — | No lesson on record | Not recorded | ||
| Hanin Obaid | 4 x Beginner Golf Lesson | 0/4 | Expired 2026-09-09 with 4 left | — | — | No lesson on record | Not recorded | ||
| Andrew Astley | 4 x Golf Coaching Lessons | Studio City | 2/4 | Expired 2025-12-24 with 2 left | 31 Oct 2025 | 330 | — | Brad | Not recorded |
| Tahsir Ahsan | 12 x Beginner Golf Lesson | DIFC | 5/12 | Expired 2026-02-02 with 7 left | 05 Nov 2025 | 325 | — | Tom | Not recorded |
| John Shelley | 4 x Golf Coaching Lessons | DIFC | 2/4 | Expired 2026-01-05 with 2 left | 13 Nov 2025 | 317 | — | Dong Lee | Not recorded |
| Sal Sweis | 4 x Golf Coaching Lessons | DIFC | 1/4 | Expired 2026-01-19 with 3 left | 20 Nov 2025 | 310 | — | Dong Lee | Not recorded |
| Sohel Anwar Patni | 4 x Beginner Golf Lesson | Studio City | 3/4 | Expired 2026-01-10 with 1 left | 21 Nov 2025 | 309 | — | Brad | Not recorded |
| Anirban Bose | 4 x Golf Coaching Lessons | DIFC | 2/4 | Expired 2025-12-20 with 2 left | 25 Nov 2025 | 305 | — | Gavin | Not recorded |
| Tarek | 4 x Golf Coaching Lessons | DIFC | 2/4 | Expired 2026-01-05 with 2 left | 29 Nov 2025 | 301 | — | Dong Lee | Not recorded |
| Erfan Mh | 12 x Beginner Golf Lesson | DIFC | 10/12 | Expired 2026-03-11 with 2 left | 02 Dec 2025 | 298 | — | Tom | Not recorded |
| Lynda O Mahoney | 12 x Golf Coaching Lessons | DIFC | 10/14 | Expired 2026-03-12 with 4 left | 04 Dec 2025 | 296 | — | Gavin | Not recorded |
| Michael Jennings | 12 x Golf Coaching Lessons | DIFC | 10/12 | Expired 2026-04-15 with 2 left | 05 Dec 2025 | 295 | — | Gavin | Not recorded |
| Linn Sundberg | 12 x Golf Coaching Lessons | Studio City | 7/12 | Expired 2026-04-08 with 5 left | 10 Dec 2025 | 290 | — | Richard | Not recorded |
| Damian Curran | 4 x Golf Coaching Lessons | Studio City | 1/4 | Expired 2025-12-17 with 3 left | 28 Dec 2025 | 272 | — | Louis | Not recorded |
| Dimitri Vorobeov | 4 x Beginner Golf Lesson | DIFC | 2/4 | Expired 2026-02-25 with 2 left | 06 Jan 2026 | 263 | — | Dong Lee | Dong Lee |
| Fahad Rehman | 4 x Beginner Golf Lesson | DIFC | 1/4 | Expired 2026-02-28 with 3 left | 07 Jan 2026 | 262 | — | Richard | Richard Dunsby |
| Craig Borthwick | 4 x Golf Coaching Lessons | Studio City | 0/4 | Expired 2026-01-31 with 4 left | 10 Jan 2026 | 259 | — | Brad | Not recorded |
| Rob Turner | 12 x Golf Coaching Lessons | Studio City | 4/12 | Expired 2026-05-24 with 8 left | 12 Jan 2026 | 257 | — | Greg | Not recorded |
| Greg Charbein | 4 x Golf Coaching Lessons | DIFC | 3/4 | Expired 2025-12-08 with 1 left | 13 Jan 2026 | 256 | — | Gavin | Not recorded |
| David Bennett | 4 x Beginner Golf Lesson | Studio City | 3/4 | Expired 2026-01-28 with 1 left | 20 Jan 2026 | 249 | — | Brad | Not recorded |
| Joe Moran | 4 x Beginner Golf Lesson | Studio City | 2/4 | Expired 2026-01-17 with 2 left | 27 Jan 2026 | 242 | — | Brad | Not recorded |
| jacky gomis | 4 x Beginner Golf Lesson | DIFC | 2/4 | Expired 2026-03-15 with 2 left | 29 Jan 2026 | 240 | — | Pradeep | Cathy Alcantara |
| Brendan O'connor | 4 x Golf Coaching Lessons | Studio City | 2/4 | Expired 2025-12-26 with 2 left | 30 Jan 2026 | 239 | — | Brad | Not recorded |
| Asanga Seneviratne | 12 x Golf Coaching Lessons | DIFC | 7/12 | Expired 2026-04-24 with 5 left | 02 Feb 2026 | 236 | — | Tom | Not recorded |
| Nick Cunningham | 12 x Golf Coaching Lessons | Studio City | 6/12 | Expired 2026-04-26 with 6 left | 02 Feb 2026 | 236 | — | Brad | Not recorded |
| George Aazar | 4 x Beginner Golf Lesson | 0/4 | Expired 2026-01-07 with 4 left | 02 Feb 2026 | 236 | — | Louis | Benjamin Anang | |
| Mauro Bianchi | 4 x Golf Coaching Lessons | Studio City | 3/4 | Expired 2026-01-17 with 1 left | 02 Feb 2026 | 236 | — | Richard | Not recorded |
| Ronnie Mollah | 12 x Beginner Golf Lesson | Studio City | 5/12 | Expired 2026-02-12 with 7 left | 03 Feb 2026 | 235 | — | Louis | Not recorded |
| Anil Menon | 4 x Beginner Golf Lesson | 0/4 | Expired 2025-12-11 with 4 left | 04 Feb 2026 | 234 | — | Tom | Not recorded | |
| Patrick Caulfield | 4 x Beginner Golf Lesson | DIFC | 3/4 | Expired 2025-12-01 with 1 left | 05 Feb 2026 | 233 | — | Ryan | Not recorded |
| Ashraf Barrada | 4 x Golf Coaching Lessons | DIFC | 2/4 | Expired 2026-02-09 with 2 left | 09 Feb 2026 | 229 | — | Dong Lee | Not recorded |
| Thomas Holmes | 8 x Golf Coaching Lessons | Studio City | 2/8 | Expired 2026-05-26 with 6 left | 09 Feb 2026 | 229 | — | Richard | Not recorded |
| Julie Vigo | 4 x Beginner Golf Lesson | DIFC | 1/4 | Expired 2026-04-13 with 3 left | 12 Feb 2026 | 226 | — | Stian | Chamudi Anthony |
| Hamza Tayeb | 4 x Golf Coaching Lessons | DIFC | 1/4 | Expired 2026-04-17 with 3 left | 16 Feb 2026 | 222 | — | Stian | Stian Oosthuizsen |
| Niels Denekamp | 4 x Beginner Golf Lesson | DIFC | 1/4 | Expired 2026-04-18 with 3 left | 17 Feb 2026 | 221 | — | Richard | Richard Dunsby |
| Lewis Barker | 8 x Golf Coaching Lessons | Studio City | 3/8 | Expired 2026-05-20 with 5 left | 24 Feb 2026 | 214 | — | Greg | Greg Roostan |
| Saeed Alketbi | 4 x Beginner Golf Lesson | DIFC | 1/4 | Expired 2026-05-07 with 3 left | 08 Mar 2026 | 202 | — | Pradeep | Cathy Alcantara |
| Adrian Larsson | 12 x Golf Coaching Lessons | Studio City | 6/12 | Expired 2026-06-15 with 6 left | 10 Mar 2026 | 200 | — | Greg | Greg Roostan |
| Stuart Barnes | 4 x Beginner Golf Lesson | DIFC | 2/4 | Expired 2026-04-14 with 2 left | 11 Mar 2026 | 199 | — | Ryan | Akash Thangadore |
| Avinash Hurpaul | 12 x Beginner Golf Lesson | Studio City | 5/12 | Expired 2026-05-25 with 7 left | 15 Mar 2026 | 195 | — | Greg | Not recorded |
| Helene Boudreau | 12 x Beginner Golf Lesson | DIFC | 0/8 | Expired 2026-05-06 with 8 left | 16 Mar 2026 | 194 | — | Stian | Dong Lee |
| Glen Dyer | 4 x Golf Coaching Lessons | Studio City | 3/4 | Expired 2026-04-29 with 1 left | 17 Mar 2026 | 193 | — | Brad | Brad Bainbridge |
| Gregg Coppock | 4 x Beginner Golf Lesson | Studio City | 3/4 | Expired 2025-12-02 with 1 left | 24 Mar 2026 | 186 | — | Brad | Not recorded |
| Fraser Gregory | 4 x Golf Coaching Lessons | Studio City | 3/4 | Expired 2026-02-18 with 1 left | 26 Mar 2026 | 184 | — | Louis | Not recorded |
| Joost Schellens | 4 x Golf Coaching Lessons | Studio City | 1/4 | Expired 2026-05-14 with 3 left | 26 Mar 2026 | 184 | — | Greg | Not recorded |
| Naeem Babar | 4 x Beginner Golf Lesson | Studio City | 3/4 | Expired 2026-02-22 with 1 left | 28 Mar 2026 | 182 | — | Greg | Not recorded |
| Joyce Zhang | 4 x Golf Coaching Lessons | Studio City | 3/4 | Expired 2026-01-03 with 1 left | 09 Apr 2026 | 170 | — | Greg | Not recorded |
| Dilip James | 4 x Golf Coaching Lessons | DIFC | 2/4 | Expired 2026-01-11 with 2 left | 11 Apr 2026 | 168 | — | Gavin | Not recorded |
| Kim Gade | 12 x Golf Coaching Lessons | Studio City | 11/12 | Expired 2026-04-21 with 1 left | 17 Apr 2026 | 162 | — | Richard | Not recorded |
| Lloyd Bowles | 4 x Golf Coaching Lessons | Studio City | 3/4 | Expired 2026-05-08 with 1 left | 17 Apr 2026 | 162 | — | Brad | Brad Bainbridge |
| Christian Klynge | 8 x Golf Coaching Lessons | Studio City | 3/8 | Expired 2026-08-09 with 5 left | 17 Apr 2026 | 162 | — | Richard | Richard Dunsby |
| Neil Blakey | 12 x Golf Coaching Lessons | Studio City | 9/12 | Expired 2026-07-06 with 3 left | 20 Apr 2026 | 159 | — | Brad | Brad Bainbridge |
| Gaurav Sanan | 12 x Beginner Golf Lesson | Studio City | 2/12 | Expired 2026-03-10 with 10 left | 21 Apr 2026 | 158 | — | Louis | Not recorded |
| Pawan Bhandari (Juniors) | 12 x Golf Coaching Lessons | Studio City | 9/12 | Expired 2026-06-17 with 3 left | 23 Apr 2026 | 156 | — | Richard | Richard Dunsby |
| Catherine varsami terzioglu | 12 x Golf Coaching Lessons | DIFC | 4/12 | Expired 2026-08-19 with 8 left | 01 May 2026 | 148 | — | Ethan | Akash Thangadore |
| Karen Debsia | 4 x Beginner Golf Lesson | DIFC | 1/4 | Expired 2026-04-15 with 3 left | 02 May 2026 | 147 | — | Ryan | Cathy Alcantara |
| Phil Broadhead | 8 x Golf Coaching Lessons | Studio City | 6/8 | Expired 2026-05-06 with 2 left | 05 May 2026 | 144 | — | Brad | Not recorded |
| Christian Schuhmacher | 12 x Beginner Golf Lesson | Studio City | 6/12 | Expired 2026-05-07 with 6 left | 06 May 2026 | 143 | — | Brad | Brad Bainbridge |
| Ann ( CWS ) Morris | 4 x Golf Coaching Lessons | Studio City | 0/4 | Expired 2026-03-27 with 4 left | 11 May 2026 | 138 | — | Brad | Not recorded |
| Michael Rautmann | 4 x Golf Coaching Lessons | Studio City | 2/4 | Expired 2026-06-20 with 2 left | 19 May 2026 | 130 | — | Harry | Akash Thangadore |
| Dianne Peersman | 4 x Beginner Golf Lesson | Studio City | 3/4 | Expired 2026-07-05 with 1 left | 20 May 2026 | 129 | — | Brad | Brad Bainbridge |
| Zain Pasha | 4 x Beginner Golf Lesson | DIFC | 3/4 | Expired 2026-07-16 with 1 left | 21 May 2026 | 128 | — | Stian | Not recorded |
| Daniel Render | 4 x Beginner Golf Lesson | Studio City | 1/4 | Expired 2026-06-25 with 3 left | 26 May 2026 | 123 | — | Harry | Not recorded |
| craig carter | 4 x Golf Coaching Lessons | Studio City | 3/4 | Expired 2026-06-12 with 1 left | 02 Jun 2026 | 116 | — | Brad | Brad Bainbridge |
| Stephane Jeegers | 4 x Golf Coaching Lessons | DIFC | 1/4 | Expired 2026-05-08 with 3 left | 03 Jun 2026 | 115 | — | Stian | Chamudi Anthony |
| Greg Phipps | 4 x Golf Coaching Head Coach | Studio City | 2/4 | Expired 2026-06-29 with 2 left | 03 Jun 2026 | 115 | — | Richard | Not recorded |
| Aditya Singh Jamwal | 4 x Golf Coaching Lessons | DIFC | 2/4 | Expired 2026-03-04 with 2 left | 06 Jun 2026 | 112 | — | Dong Lee | Dong Lee |
| Prakash Vivekanand | 12 x Golf Coaching Lessons | Studio City | 0/12 | Expired 2026-07-10 with 12 left | 06 Jun 2026 | 112 | — | Greg | Greg Roostan |
| Ilse Larmuseau | 24 x Beginner Golf Lesson | Studio City | 23/24 | Expired 2026-04-07 with 1 left | 10 Jun 2026 | 108 | — | Brad | Not recorded |
| Will Cook | 12 x Beginner Golf Lesson | DIFC | 7/12 | Expired 2026-05-21 with 5 left | 16 Jun 2026 | 102 | — | Stian | Akash Thangadore |
| Nick McCormack | 4 x Beginner Golf Lesson | Studio City | 2/4 | Expired 2026-06-17 with 2 left | 26 Jun 2026 | 92 | — | Harry | Not recorded |
| Ryan Ramsay | 4 x Beginner Golf Lesson | DIFC | 1/4 | Expired 2026-04-14 with 3 left | 08 Jul 2026 | 80 | — | Stian | Not recorded |
| Aidan Graham | 8 x Golf Coaching Lessons | Studio City | 1/8 | Expired 2026-04-04 with 7 left | 15 Jul 2026 | 73 | — | Richard | Not recorded |
| Mal Lawson | 4 x Beginner Golf Lesson | Studio City | 2/4 | Expired 2026-08-20 with 2 left | 16 Jul 2026 | 72 | — | Harry | Benjamin Anang |
| Tariq Hindash | 12 x Beginner Golf Lesson | Studio City | 6/12 | Expired 2026-05-11 with 6 left | 17 Jul 2026 | 71 | — | Greg | Greg Roostan |
| Ash Vikram | 4 x Golf Coaching Lessons | DIFC | 2/4 | Expired 2026-05-18 with 2 left | 19 Jul 2026 | 69 | — | Tom | Cathy Alcantara |
| Niel Victor | 4 x Beginner Golf Lesson | Studio City | 3/4 | Expired 2026-08-19 with 1 left | 27 Jul 2026 | 61 | — | Harry | Amith Ashan |
| William Bach | 4 x Beginner Golf Lesson | Studio City | 7/8 | Expired 2026-08-25 with 1 left | 29 Jul 2026 | 59 | — | Brad | Brad Bainbridge |
| Mukhtar Gara | 4 x Beginner Golf Lesson | DIFC | 1/4 | Expired 2026-09-23 with 3 left | 08 Aug 2026 | 49 | — | Pradeep | Not recorded |
| Maximilian Lacoste-Ghose | 4 x Beginner Golf Lesson | DIFC | 2/4 | Expired 2026-08-30 with 2 left | 14 Aug 2026 | 43 | — | Pradeep | Not recorded |
| Danny Chope Phillips | 12 x Golf Coaching Lessons | Studio City | 9/12 | Expired 2026-05-23 with 3 left | 09 Sep 2026 | 17 | — | Richard | Not recorded |
| Amit Sanghani | 4 x Beginner Golf Lesson | DIFC | 3/4 | Expired 2026-08-18 with 1 left | 13 Sep 2026 | 13 | — | Stian | Not recorded |
| Andrzej Dabrowski | 8 x Golf Coaching Lessons | DIFC | 5/8 | Expired 2026-01-29 with 3 left | 23 Sep 2026 | 3 | — | Tom | Not recorded |
| James Craig | 4 x Golf Coaching Lessons | Studio City | 3/4 | Expired 2026-03-20 with 1 left | 25 Sep 2026 | 1 | — | Brad | Brad Bainbridge |
| Matt Katte | 12 x Beginner Golf Lesson | Studio City | 2/12 | Expired 2026-05-19 with 10 left | 01 Feb 2026 | 237 | 30 Sep 2026 | Greg | Greg Roostan |
| Jaap De Groot | 4 x Golf Coaching Lessons | Studio City | 3/4 | Expired 2026-07-21 with 1 left | 01 Jul 2026 | 87 | 28 Sep 2026 | Brad | Not recorded |
| Martin Cejas | 4 x Golf Coaching Lessons | Studio City | 2/4 | Expired 2026-09-01 with 2 left | 14 Sep 2026 | 12 | 28 Sep 2026 | Harry | Not recorded |
| Rohan Jamieson | 4 x Beginner Golf Lesson | Studio City | 3/4 | Expired 2026-08-15 with 1 left | 22 Sep 2026 | 4 | 29 Sep 2026 | Brad | Benjamin Anang |
Method
How these numbers were built
- Usage comes from GolfManager lesson-pack balances: 459 pack top-ups and 4,822 lesson-use transactions, Oct 2025 onward. Each lesson is matched to the oldest open pack first, so repeat buyers' packs are kept apart.
- Cohort: each customer's first PAYG lesson pack (4, 8, 12 or 24 lessons, regular, beginner or head coach) bought from 1 Oct 2025. Balances migrated from the old credit system in Sep 2025 are left out.
- Left out: test accounts, and 28 people who already had a membership, or joined one the same day.
- A pack counts as done once every lesson is used or its standard expiry has passed (60, 120 or 180 days). 239 packs are done and 67 are still active. Two internal test accounts are excluded.
- Bought again means any later GolfManager pack, practice pack or single-lesson top-up, a member lesson credit, or a membership or lesson invoice in Zoho Books (via Analytics Sync). Books and GolfManager are joined on email.
- Cross-check: the Zoho Books analysis (via Analytics Sync) gave a 29% rebuy rate on 202 buyers. GolfManager gives 31% on 239. They're consistent.
- Limits: small groups (8-packs, 24-packs) are directional only. Evaluation vs no evaluation is a correlation, not proof the evaluation causes it. Pack extensions aren't modelled.